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Family Bank Limited

Tujenge Account

Bank savings account · Regulated by the CMA

What is this?

A savings account to build up money for a rainy day. You can put in cash any time and earn interest.

The details that matter for this kind of plan

Minimum operating balanceKES 400.
Minimum interest earning balanceKES 10,000.
Withdrawals4 free withdrawals per year; then KES 200 per extra withdrawal.
How interest is quotedInterest is calculated annually on average monthly balances. The bank does not publish the rate on the page.
Monthly feeNil monthly ledger fee.

What does it cost you?

Admin chargeNothing
Charge for taking money outKES 200

What if you stop paying?

There is no monthly ledger fee. Your money stays in the account and keeps earning if you keep the balance.

What if you need the money early?

You get 4 free withdrawals a year. After that the bank charges KES 200 per extra branch withdrawal.

Who this suits

It could work for you if

You want a simple account with no monthly fee and a small minimum to open.

Think twice if

You plan to make many cash withdrawals. Only four withdrawals a year are free.

How openly does this company explain its charges?

CLeaves real gaps8 of 13 answered
  • What do they charge you every year?
    No yearly charge is printed in the sources we checked.
  • What is taken off the money you pay in?
    They do not say how much of each payment is taken before it is invested.
  • What does it cost to get out early?
    No exit penalty is printed in the sources we checked.
  • What is the smallest amount you can start with?
    KES 200.
  • How long is your money tied up?
    They do not say how long you are tied in.
  • Is the advertised return before or after their charges?
    This product does not advertise a return.
  • Do they warn you the return is not guaranteed?
    This kind of product does not advertise a return.
  • Do they tell you what you get back if you stop early?
    You get whatever your money is worth on the day. There is no schedule.
  • Do they list what is not covered?
    This is not insurance, so there is nothing to exclude.
  • Are all their charges published?
    Yes, every charge they mention has a figure against it.
  • Do they say who regulates them?
    Yes — the CMA. That is who you complain to.

This grades how openly things are explained, not whether the plan is good or bad. See how we work it out.

Talk to them

  • If something goes wrong, the CMA is who supervises them.

Compared with the others

There are 23 other plans of this kind on the board. See all 24 side by side — what each one leaves you with, and which of them will not say.

What the documents actually say

Every figure above was read out of a document. These are the sentences, word for word, so you can check them rather than take our word for it.

Where we got this